Lawful obligation
We process such personal data in order to ensure the security (of the information) and the smooth functioning of our organisation.
| Which personal data? | How did you obtain the data? | How long for? | With whom are the data shared? |
| Identity data, contact details and data relating to the question, the information or the order | Directly from the person(s) concerned OR indirectly from one or more other person(s) | 3 years after the last contact | Subcontractors who look after our IT infrastructure |
Indirectly from one or more other person(s): in some cases we receive a request relating to a different person and this means that we may have available personal data concerning one or more other person(s).
Lawful obligation
We process such personal data in order to ensure the security (of the information) and the smooth functioning of our organisation.
| Which personal data? | How did you obtain the data? | How long for? | With whom are the data shared? |
| Identity data, contact details and data relating to the question, the information or the order | Directly from the person(s) concerned OR indirectly from one or more other person(s) | 3 years after the last contact | Subcontractors who look after our IT infrastructure |
Indirectly from one or more other person(s): in some cases we receive a request relating to a different person and this means that we may have available personal data concerning one or more other person(s).
Lawful obligation
We process such personal data because we need them to carry out tasks defined by law.
| Which personal data? | How did you obtain the data? | How long for? | With whom are the data shared? |
| Identity data, contact details and data relating to the question, the information or the order | Directly from the person concerned | 1 year after closing of the file | Subcontractors who look after our IT infrastructure |
When you visit our website, we process certain personal data such as IP addresses and cookies in order to ensure the proper functioning and security of our website.
The processing of personal data obtained in this way is based on a legitimate interest relating to the security and proper functioning of our website and on your consent with respect to the analysis of use of our website. Except in the case of necessary cookies, we always ask for your consent. The cookies used on our website are listed below.
Cookies
A cookie is a small text file which can be stored on your computer when you visit websites. Information, such as your selected language for a website, is recorded in a text file. When you revisit the website subsequently, this cookie is sent back to the site in question. The website thus recognises your browser and can, for example, recall your language selection.
Cookies generally also have an expiry date. For example, some cookies (known as session cookies) are deleted when you close your browser, while others (called permanent cookies) are retained longer on your computer, sometimes even until you delete them manually.
Why do we use cookies?
The Dog Nanny, the operator of this website, uses three types of cookies on thedognanny-academy.be:
· essential cookies;
· functional cookies;
· analytics cookies.
In order to manage the content of its website, The Dog Nanny places essential and functional cookies. These cookies are necessary for this website to function properly. It is not possible to reject these cookies if you wish to visit our website.
In addition, The Dog Nanny also uses measurement tools for analytical purposes. This analysis tool installs cookies which we use to quantify visits to the website (traffic). This enables us in particular to know how many times a specific page has been read. We use this information purely to improve our website content or as the basis for a new campaign on a subject arousing a lot of interest. Use of such cookies for analytical purposes is subject to your prior consent. These cookies will, therefore, only be installed on your device once your consent has been given.
List of the essential and functional cookies
| Name | Expiration time | Objective |
| axeptio_cookies | 12 months | Axeptio. Contains all information about the visitor’s consent, such as the date, their unique anonymous identifier, and whether or not they have already consented. |
| axeptio_all_vendors | 12 months | Axeptio. Contains the list of all cookies declared in the Axeptio widget. |
| axeptio_authorized_vendors | 12 months | Axeptio. Contains the list of cookies accepted by the visitor. |
| pll_language | 12 months | Polylang. Stores the language chosen by the visitor so the site is displayed in that language on their next visit. |
List of the analytics cookies
You can reject the following cookies if you wish to browse our website.
| Name | Expiration time | Objective |
| _ga | 13 months | Google Analytics 4. Distinguishes unique visitors by assigning a randomly generated anonymous client identifier. |
| _ga_<ID> | 13 months | Google Analytics 4. Stores the session state for this property. |
How do I find out which cookies are installed on my device and how do I delete them?
If you want to find out which cookies are installed on your device or if you want to delete them, you can use a facility on your browser. You can find more information on how to proceed via the following links.
| Firefox | Chrome | Safari | Internet Explorer |
| Firefox | Chrome | Safari | Internet Explorer |
| Firefox (mobile) | Chrome (mobile) | Safari (mobile) | Microsoft Edge |
If you use a different browser, check whether the procedure for your browser is included on the website allaboutcookies.org/how-to-manage-cookies.
The The Dog Nanny website refers to external links for the documentation of certain information. It is up to the user whether to open these links. However, we advise consulting the privacy policy and cookie policy of the website in question.
Consent
We process such personal data in order to ensure the security (of the information) and the smooth functioning of our organisation.
| Which personal data? | How did you obtain the data? | How long for? | With whom are the data shared? |
| Identity data and contact details | Directly from the person concerned | Until the withdrawal of consent | Subcontractors who look after our IT infrastructure |
Provided that you have explicitly given your prior consent, we are permitted to send you newsletters by email. However, if you no longer wish to receive our newsletter, you can unsubscribe at any time using the unsubscribe option available in the newsletter.
If you have a complaint, a question or a problem with the way in which we are using your personal data, please contact us.
The Dog Nanny
Chaussée de Bruxelles 132
1410 Waterloo
sonia@comportementaliste-canin.dog
If you contact us in order to exercise your rights, we will respond within 1 month. Exceptionally, this period may be extended (up to a maximum of 3 months) but we will give you the reason for this within 1 month. Whether or not your rights can be exercised depends on the processing and the legal basis.
Please always express clearly which right you wish to exercise and how you wish to receive the information (e.g. by email, by letter, verbally, etc.). Please note that in some cases we will need additional information. We want to be sure that we are assisting the right person.
You have the right to ask us about the personal data which we have concerning you. We can provide you with a copy free of charge, but this is not possible for all documents. We also seek to protect the rights and freedoms of others.
If you think that your data are incorrect or out of date, you have the right to ask us to correct them.
You have the right to ask us to stop processing your personal data.
You have the right to ask us to restrict the processing of your personal data, for example when we check the accuracy of your personal data.
You have the right to ask us to erase your personal data. However, if we have a legal obligation to retain certain personal data, we will not be able to comply with this request.
In the case of processing of personal data based on your consent, this consent may be withdrawn.
If you think that the processing of personal data concerning you constitutes a breach of the European regulation on the protection of personal data, you have the right to lodge a complaint with a supervisory authority.
Autorité de protection des données (Data Protection Authority)
Rue de la Presse, 35
1000 Brussels
Unless stated otherwise, this privacy policy is intended to apply to all The Dog Nanny websites, apps, tools, etc. and to all services which we offer and are explicitly referenced.
We draw your attention to the fact that our privacy policy may be required to evolve over time. Any change shall apply directly with effect from publication. We therefore invite you to consult it regularly.
Except in cases where it is required by law or where communication of your data is necessary in order to process your request or fulfil our objectives as described in point 3 (communication to public authorities, communication to our subcontractors, etc.), we do not disclose any of your personal data to third parties without obtaining your prior consent. Moreover, where we communicate your data to other entities, we always take care to disclose only those personal data necessary for the purpose of processing that relates to you.
